topic Rewards in Get Support

Rewards

Cricket1960 — Thu, 06 Jan 2022 07:20:28 GMT

I recently switched to public mobile. The person at the store where I activated my phone failed to ask me my friend's reward code. Can it be added now?

Re: Rewards

esjliv — Fri, 19 Mar 2021 23:26:01 GMT

Hello @Cricket1960 ,

Contact the Moderators to ask for it to be added.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower Method - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

Re: Rewards

hTideGnow — Sat, 20 Mar 2021 00:01:02 GMT

@Cricket1960 wrote:
I recently switched to public mobile. The person at the store where I activated my phone failed to ask me my friend's reward code. Can it be added now?

~~HI @Cricket1960~~

~~We are all customers like you and we are trying to help via our experience.~~

~~Not sure why you can't receive text. You might want to work it out with the Mod:~~

~~https://widget.telus.tiia.ai/publicmobile/publicmobile.html~~

[updated.. yes.. too many windows opened , answered the wrong post 😰]

Re: Rewards

TheGx — Fri, 19 Mar 2021 23:40:20 GMT

@Cricket1960 : Yep, you gotta ask the Moderator Team as esjliv said above, so you might as well also mark your thread here as solved by clicking the accepted solution button on esjliv post above - doing so will help others in future who have same question as you.

Re: Rewards

esjliv — Fri, 19 Mar 2021 23:41:52 GMT

@TheGx @Cricket1960 LOL - oh c'mon. 🤣

Re: Rewards

HALIMACS — Fri, 19 Mar 2021 23:54:43 GMT

@hTideGnow

Think you meant to post that comment to another thread???

Re: Rewards

TheGx — Fri, 19 Mar 2021 23:48:39 GMT

@esjliv :Haha guess I still got the monopoly on accepted solutions going on!

@Cricket1960 :The first correct reply posted to your thread is right underneath your original post, the reply posted by esjliv not mine, so to correct this click on the accepted solution button on his post not mine.

Re: Rewards

HALIMACS — Fri, 19 Mar 2021 23:48:50 GMT

@esjliv wrote:
@TheGx @Cricket1960 LOL - oh c'mon. 🤣

ah.... let @TheGx have one

the recognition alone is worth it 😉

Re: Rewards

hTideGnow — Sat, 20 Mar 2021 00:03:16 GMT

@HALIMACS

Yes, sorry. too many drinks already