topic Re: billing cycle in Get Support

billing cycle

Vazir — Thu, 06 Jan 2022 07:19:21 GMT

How do I know what is my billing cycle ?

Re: billing cycle

HALIMACS — Tue, 16 Mar 2021 19:16:52 GMT

It is 30 days from the date you activate, and it rotates on a 30 day cycle.

To see your next renewal date, look on your self serve page and it will show on the upper left of the page as " Payment Due Before" date.

Re: billing cycle

Anonymous — Tue, 16 Mar 2021 19:10:28 GMT

@Vazir : Call 611 and it will give you your renewal date. Your paid term ends at 11:59pm ET of the "day" before. Or the top information line in your self-serve says pay before date. Same...1159pm ET of the "day" before.

Re: billing cycle

HALIMACS — Tue, 16 Mar 2021 19:13:43 GMT

@Vazir

Because Public Mobile bills on 30 day cycles, you will notice after a few months that the date of renewal moves back a day due to some months having 31 days.

In the run of 1 full year, your billing date will "fall back" about 5 days.

Re: billing cycle

Triguy — Tue, 16 Mar 2021 19:27:18 GMT

It is based on a 30 day period. You can log into your account to see when your next payment date.

Re: billing cycle

Naepalm — Tue, 16 Mar 2021 19:51:39 GMT

@Vazir

go into your self-serve account, it will tell you when your bill needs to be paid next. It will be every 30 days after that period. 🙂

Cheers

Naepalm