https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664658#M464823 <P>Hey i am just wondering why my internet doesnt work</P> Thu, 06 Jan 2022 07:17:23 GMT charlesdnewman3 2022-01-06T07:17:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664658#M464823 <P>Hey i am just wondering why my internet doesnt work</P> Thu, 06 Jan 2022 07:17:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664658#M464823 charlesdnewman3 2022-01-06T07:17:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664660#M464824 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/174558">@charlesdnewman3</a>&nbsp;wrote:<BR /><P>Hey i am just wondering why my internet doesnt work</P><HR /></BLOCKQUOTE><P>Did you activate just now?&nbsp; Did it work before?&nbsp; If it didn't ever work, adjust your APN settings.<A href="https://www.publicmobile.ca/get-help/articles/set-up-data-on-an-android-phone" target="_blank">https://www.publicmobile.ca/get-help/articles/set-up-data-on-an-android-phone</A></P><P>&nbsp;</P><P>If it worked before, go into your account and look for the amount of data remaining. If nothing is shown, that means all data has been used.&nbsp;</P> Fri, 12 Mar 2021 09:42:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664660#M464824 cellphoneuser1 2021-03-12T09:42:15Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664673#M464825 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/174558">@charlesdnewman3</a>&nbsp;</P><P>&nbsp;</P><P>Presume you're referring to mobile data and not Wi-Fi.&nbsp;</P><P>&nbsp;</P><P>Before troubleshooting, check under your data and add-ons in your self serve to make sure data is showing as remaining.</P><P>&nbsp;</P><P>Then,&nbsp; check/try the following:</P><P>&nbsp;</P><UL class="i8Z77e"><LI>Try Restarting Your Mobile Phone</LI><LI>Check If You're On Airplane Mode</LI><LI>Make sure mobile data is toggled on</LI><LI>Check If You're Using The Right Mobile Network</LI><LI>Re-Insert Your SIM Card</LI><LI>Reset Your APN</LI><LI>Change Your APN Protocol</LI><LI>Manually Enter Your APN</LI><LI>Ensure your phone has the latest updates</LI></UL><P>&nbsp;</P> Fri, 12 Mar 2021 12:59:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664673#M464825 HALIMACS 2021-03-12T12:59:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664688#M464826 <P>Normally, it should works automatically. Sometimes you1 will need to set it up. Search data setting for instruction</P> Fri, 12 Mar 2021 15:01:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/664688#M464826 445935293 2021-03-12T15:01:19Z