topic Re: Top contributors in Get Support

Top contributors

Bear2 — Thu, 06 Jan 2022 07:16:12 GMT

Sorry in advance this may seem confusing or I'm overthinking it. If they notify you by the 8th of each month then how does that affect people. If everyone's billing date is different how do they know if you contributed to the community the same ammont of times as others. For example, my bill date is the around the 2nd so does that mean I only contribute for a few days?

Re: Top contributors

darlicious — Tue, 09 Mar 2021 20:17:58 GMT

@Bear2

Community rewards calculations are based on the calendar month as a whole. The imminent announcement is for February.

Re: Top contributors

Anonymous — Tue, 09 Mar 2021 20:18:45 GMT

@Bear2 : The community reward is by the calendar month. The value gets distributed to accounts around the 6th. The badge and announcement a few days after that. Done. However your renewal lands around that has no bearing.

Re: Top contributors

dabr — Tue, 09 Mar 2021 20:19:43 GMT

@Bear2 wrote:
Sorry in advance this may seem confusing or I'm overthinking it. If they notify you by the 8th of each month then how does that affect people. If everyone's billing date is different how do they know if you contributed to the community the same ammont of times as others. For example, my bill date is the around the 2nd so does that mean I only contribute for a few days?

@Bear2 Community rewards are given based upon a user's participation in the forums each month and does not correspond with anyone's 30 day renewal date. The announcement for receiving a community award (if any) are usually sent to users around 7/8th day of each month.

Re: Top contributors

Bear2 — Tue, 09 Mar 2021 20:20:05 GMT

@darlicious ok that makes sense a friend was telling me different.

Re: Top contributors

HALIMACS — Tue, 09 Mar 2021 20:26:02 GMT

@Bear2

Just check your reward section for the amount of your community reward... it shows up there a few days before the official announcement is released.

It will remain there until your next renewal, then be credited to the account, thus reducing the amount taken from your payment card if you're on autopay.