topic Re: Sending a text in Get Support

Sending a text

Dolphin1 — Thu, 06 Jan 2022 07:15:23 GMT

This is very strange. Sometimes when I send a text is shows not delivered. When I click on the text it gives me and option to send as an sms after I click it the text is sent. Why does it do that ?

Re: Sending a text

computergeek541 — Sat, 06 Mar 2021 05:41:59 GMT

@Dolphin1 wrote:
This is very strange. Sometimes when I send a text is shows not delivered. When I click on the text it gives me and option to send as an sms after I click it the text is sent. Why does it do that ?

This can happen on occasion. Simply resend it. Also, I find that text messages generally send more quickly when using the LTE network, so I would try using that network if you're currently using the HSPA network instead.

Re: Sending a text

Dolphin1 — Sat, 06 Mar 2021 05:54:12 GMT

@computergeek541 how do I go about doing that ?

Re: Sending a text

hTideGnow — Sat, 06 Mar 2021 05:56:25 GMT

It's because iMessage fail to send. You need to toggle on "Send as SMS" within the Messages option.

Re: Sending a text

computergeek541 — Sat, 06 Mar 2021 05:56:45 GMT

@Dolphin1 wrote:
@computergeek541 how do I go about doing that ?

If you turn off Wi-Fi, is there an LTE designation in your signal meter?

Phones have a setting in the main menu to change the preferred network type. At least on my phone, it's under Connections and then Mobile Networks.

Re: Sending a text

Dolphin1 — Sat, 06 Mar 2021 05:58:14 GMT

@hTideGnow @I’m using an android phone. No iMessage.

Re: Sending a text

Dolphin1 — Sat, 06 Mar 2021 05:59:07 GMT

@computergeek541 thank you I will have to check that out in the morning

Re: Sending a text

hTideGnow — Sat, 06 Mar 2021 06:20:50 GMT

@Dolphin1 , Android also has similar setting. My Message-> Chat option also has choice about "Select default messaging type" (Automatic , Text/multimedia msgs, Chat messages). If you still have issue , check to see if you have those option set properly.

Re: Sending a text

Oracle365 — Sat, 06 Mar 2021 15:09:21 GMT

This has happened to me before, too. It only happened once per contact, though and not with every contact. When I pressed "send as SMS", it didn't happen again after that. I figured out that it was only happening with people who had a certain type of Android phone. So it was as though before I switched to Public Mobile, we were communicating through a different avenue of some kind. Easy fix though, just hit "send as SMS" and it shouldn't keep happening with the same contact.

Re: Sending a text

Smalaki52 — Sun, 07 Mar 2021 08:14:13 GMT

Try to keep your data plan on.

Mostley because your data plan is off and your phone tries to send SMS messages true the WiFi connections which not talking properly with public Mobile MMS setting.

When you are in your WiFi area you are auto connect to your WiFi router if you choose to connect auto,

To check if its auto connect just hold your finger on the name of connected WiFi and check information.

Re: Sending a text

cellphoneuser1 — Sun, 07 Mar 2021 08:22:50 GMT

@Smalaki52 wrote:
Try to keep your data plan on.
Mostley because your data plan is off and your phone tries to send SMS messages true the WiFi connections which not talking properly with public Mobile MMS setting.
When you are in your WiFi area you are auto connect to your WiFi router if you choose to connect auto,
To check if its auto connect just hold your finger on the name of connected WiFi and check information.

SMS and MMS don't use WiFi. SMS doesn't use data either.