topic Network slowed down in Get Support

Network slowed down

Brighton98 — Thu, 06 Jan 2022 07:14:06 GMT

Is it just me or has everybody’s network slowed down in the last 2 weeks.

Re: Network slowed down

softech — Thu, 03 Jun 2021 00:22:17 GMT

@Brighton98 maybe it is only in your area?

Which province or city are you at?

also, try changing the network to 3G and test again. Some reported they got better speed on 3G as it is not throttled like it is in 4G

Re: Network slowed down

Anonymous — Thu, 03 Jun 2021 00:26:12 GMT

@softech : Probably any new customer will do a speedtest shortly after arrival. But doing those can suck down a bunch of data in a hurry. And a little factoid here is that when first starting out, the speed is full LTE for the first couple days. So it might fool people into thinking they got good speed and then not. This may be what the OP is experiencing.

Re: Network slowed down

esjliv — Thu, 03 Jun 2021 00:40:13 GMT

@Brighton98 wrote:
Is it just me or has everybody’s network slowed down in the last 2 weeks.

@Brighton98 do you know of other people who are with Public Mobile in your area you can ask?

Or if you are comfortable sharing your area, you can post here, and see if others could share experience.

If you see a difference then before, try clearing your device's cache or clean up storage or memory (may be found under Device Care settings).

Try a RESET of your Network Settings, this can reset finicky things.