topic Re: questions about 3nd month waive service fee in Get Support

questions about 3nd month waive service fee

Sinray68y — Thu, 06 Jan 2022 07:14:03 GMT

i actived sim card use the email that say will that i provide for waving monthly fee on 3rd month, but how did i know if 3rd month service fee will waived as i choose auto payment.

also first month i choose $35 monthly fee , if 2nd month downgrade to $25 service fee, 3nd month will waive $35 or $25 ?

Re: questions about 3nd month waive service fee

Anonymous — Wed, 02 Jun 2021 23:49:06 GMT

@Sinray68y : It's not so much "waive" as it is a credit put on your account within 60 days. If you pre-registered an email address and used that same email address for activation then you should get it before your 2nd renewal (3rd term).

It doesn't say that changing plan will negate the credit.

Re: questions about 3nd month waive service fee

BKNS27 — Thu, 03 Jun 2021 00:07:01 GMT

@Sinray68y

You can log into your self service account and can check you 1 month credit to your account under View My Payment History.

The credit would be the latest plan I would think so it will be $25 since you used the $35 plan already then downgrade.

Re: questions about 3nd month waive service fee

Anonymous — Thu, 03 Jun 2021 00:10:30 GMT

@BKNS27 : The terms say it's the plan cost at activation.

Re: questions about 3nd month waive service fee

BKNS27 — Thu, 03 Jun 2021 00:16:23 GMT

@Anonymous

Interesting…so I can purchase $50 plan then downgrade to $25 plan on the second month and get credit for $50 on the third month.

Re: questions about 3nd month waive service fee

Anonymous — Thu, 03 Jun 2021 00:19:11 GMT

@BKNS27 : Yes. Some promos _do_ say that if a plan change that you would lose a promo. But this one doesn't.

Re: questions about 3nd month waive service fee

softech — Thu, 03 Jun 2021 00:24:58 GMT

.. I wonder if they will only put $25 if you downgrade your plan. 🤔

If you are really changing your plan, let us know what you got

Re: questions about 3nd month waive service fee

Anonymous — Thu, 03 Jun 2021 00:29:32 GMT

@softech : From the promo: The credit value that you will receive will be equal to the price of the rate plan on which you activated your SIM card. This credit will cover the rate plan cost only. It will not cover additional costs such as Add-Ons.

Re: questions about 3nd month waive service fee

softech — Thu, 03 Jun 2021 00:32:40 GMT

.. interesting, we shouldn't say this out too loud then. PM might change the terms in next promotion.. LoL.