topic Phone bill in Get Support

Phone bill

thaotran123 — Thu, 06 Jan 2022 07:13:34 GMT

Hi!

How can I request a phone bill?

I have a registration which requires phone bills so I need my phone bill this month or last month.

Thank you.

Re: Phone bill

computergeek541 — Tue, 02 Mar 2021 21:37:37 GMT

@thaotran123 wrote:
Hi!
How can I request a phone bill?
I have a registration which requires phone bills so I need my phone bill this month or last month.
Thank you.

To get a receipt for your payments, you'll need to submit a ticket by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the program that you're signing up to requires proof of address, a Public Mobile receipt isn't valid as the street address was never verified.

Re: Phone bill

Dunkman — Tue, 02 Mar 2021 21:39:35 GMT

@thaotran123

If you need a formal invoice/bill, you will need to contact moderator to generate invoice for purposes, like tax reporting, etc. It can take several weeks to generate invoice.

However, Public mobile invoices are not usually good enough for some legal verifications The reason is that Public mobile does not check ID, does credit checks,etc, You will need utility bills for that purpose.

Re: Phone bill

HALIMACS — Tue, 02 Mar 2021 22:25:20 GMT

@thaotran123

Public Mobile bills can show whatever name at whichever address the user specifies.

Make sure the group or person requiring this confirms with you exactly what they need you to show or identify to them as sufficient proof.