topic Re: Autopay in Get Support

Autopay

wheresmydataPM — Thu, 06 Jan 2022 07:13:30 GMT

I just downgraded my plan from 25$ to 15$, it required me to load 25$ before i was able to change my plan so now i have 25$ on my account. My question is if i sign up for autopay now how will the funds be subtracted? will they take money from my balance first? what happens to the remaining 10$ balance after they take 15$ next month?

Re: Autopay

LurganIeUk — Tue, 02 Mar 2021 20:10:35 GMT

Balance first. You are ok....no money will be held up for a period of time.

Re: Autopay

wheresmydataPM — Tue, 02 Mar 2021 20:23:20 GMT

If i do sign up for autopay they will take 15$ for next month, but for the month after that will they take 10$ from balance and 3$ from my bank?

Re: Autopay

Anonymous — Tue, 02 Mar 2021 20:29:20 GMT

@wheresmydataPM : Yes. Everything flows in and out of Available Funds. Credits get added whenever. Rewards get added at renewal. Add-ons are paid for from it. Renewals are paid from it. Autopay is only triggered at renewal when insufficient Available Funds. And only for the needed amount extra.

Re: Autopay

wheresmydataPM — Tue, 02 Mar 2021 20:45:29 GMT

cheers

Re: Autopay

wheresmydataPM — Tue, 02 Mar 2021 20:46:52 GMT

accidentally accepted my own post as solution, sorry. but thanks to both who replied to this thread

Re: Autopay

LurganIeUk — Tue, 02 Mar 2021 20:48:12 GMT

Please click the 3 vertical dots and change your solution.

Re: Autopay

computergeek541 — Tue, 02 Mar 2021 21:07:16 GMT

@wheresmydataPM wrote:
accidentally accepted my own post as solution, sorry. but thanks to both who replied to this thread

I have removed it. I haven't looked around at who answered your question, but it'll now allow you to re-choose.