topic Re: Beginner’s Guide to the Community in Get Support

Re: Beginner’s Guide to the Community

Mei_henz — Thu, 06 Jan 2022 07:13:22 GMT

My contacts don’t answer when I call because I don’t have caller ID. I checked my phone and the setting is “caller ID on” so it must be the network setting. Please help...

Re: Beginner’s Guide to the Community

cavemantoronto — Tue, 02 Mar 2021 11:03:05 GMT

@Mei_henz Caller ID works when others call the friend? It's an account issue if your number never shows. Click chat bubble in bottom of screen and make a ticket for a moderator.

Re: Beginner’s Guide to the Community

Dunkman — Tue, 02 Mar 2021 13:57:34 GMT

@Mei_henz

Public mobile does support call display with their plans. PM will show the customer's phone number when calling someone. The receipient should see the phone number, but not the customer's name. Rogers and Fido has name display (shows customer's name).

If your phone number is stored in your friend's contacts, your name should show up then. If not stored, your phone number should show up when calling someone else.

If your phone number is not displayed when calling someone else, then try rebooting your phone. Network reset of phone. If still not showing, then might need to contact moderator to check your account.

https://www.publicmobile.ca/en/bc/get-help/articles/call-display-and-call-blocking