topic Re: Networked Locked in Get Support

Networked Locked

thomasgriese — Thu, 06 Jan 2022 07:11:39 GMT

It states "Enter PIN to Unlock" .When I enter my pin it states PIN Unlock attempt unsuccessful. What do I do?

Re: Networked Locked

Anonymous — Sun, 30 May 2021 13:35:45 GMT

@thomasgriese : You need to contact the previous (Canadian) provider and have them give you the unlock code. If it's a Samsung then they can help you too.

Re: Networked Locked

Spudster — Sun, 30 May 2021 13:52:48 GMT

@thomasgriese

By any chance have you recently acquired this phone?

Hopefully it was from a business or friend who can assist with identifying the prior Wireless Service Provider.

They'll need to unlock the device for use on the public mobile network.

While you're at it you may as well make sure the device is not reported as lost or stolen. Check here:

https://www.devicecheck.ca/check-status-device-canada/

Re: Networked Locked

esjliv — Sun, 30 May 2021 14:03:29 GMT

@thomasgriese wrote:
It states "Enter PIN to Unlock" .When I enter my pin it states PIN Unlock attempt unsuccessful. What do I do?

@thomasgriese when you use SIMon Bot by clicking on the bottom, right chat bubble, and type in "Enter PIN to Unlock", you get the below results.

Does following through to one of them get you to where you need to be?

Re: Networked Locked

LurganIeUk — Sun, 30 May 2021 14:26:33 GMT

As a test only, does your sim work in another phone? An unlocked or Telus locked phone would be good to try.

Re: Networked Locked

benfatto — Sun, 30 May 2021 16:38:51 GMT

@thomasgriese If it is a Samsung try: https://chatbot.samsungcs-canada.com/chatbot?source=dotcom