topic Re: Changing Email in Get Support

Changing Email

mj_t03 — Thu, 06 Jan 2022 07:07:01 GMT

Is there any way to change the email address linked to my phone plan?

Re: Changing Email

NDesai — Tue, 16 Feb 2021 17:43:44 GMT

@mj_t03 You will need to reach out to the moderator team to get this change done.

Here’s when and how to contact the Moderator Team:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: Changing Email

RossN — Tue, 16 Feb 2021 17:52:04 GMT

@mj_t03 wrote:
Is there any way to change the email address linked to my phone plan?

@mj_t03

you need to contact a moderator to help you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue email change email

you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also send a private message to the Moderators by clicking here.