topic Recharge done in Get Support

Recharge done

godlovesmesg — Thu, 06 Jan 2022 07:06:22 GMT

Hi there have recharged my sim but unable to connect due to network issues

Anonymous — Sun, 14 Feb 2021 01:48:22 GMT

Can you login to your self-serve account?

What is the account status?

What is the balance in your Available Funds?

When is the pay by date?

What plan are you on?

Can you dial 611?

HALIMACS — Sun, 14 Feb 2021 04:26:44 GMT

Did you try clicking on reactivate button?

Try powering down, remove SIM, reboot, reinsert SIM.

Try reset network connection.

TheGx — Sun, 14 Feb 2021 09:06:17 GMT

@godlovesmesg :Did you resolve your problem yet? Follow up on this thread you created, hopefully you got everything fixed.