topic Re: Changing Plan Mid-cycle in Get Support

Changing Plan Mid-cycle

arube402 — Thu, 06 Jan 2022 07:06:01 GMT

Is it possible to change the plan during the monthly billing cycle, or do I have to wait until the billing cycle ends for the new plan to come into effect? The cycle just started for me and am looking to change it if I can.

Re: Changing Plan Mid-cycle

Camera4617 — Sat, 13 Feb 2021 03:29:01 GMT

Yes, you can change anytime. You will just not be credited (means, you will have to pay fully for new plan)for the remaining time on your existing plan. Just go to 'change plan' and select change now option.

Re: Changing Plan Mid-cycle

JK8 — Sat, 13 Feb 2021 03:34:22 GMT

@arube402

You can change plans in self service. It is best to choose Change on next renewal date since you are at the start of your cycle.

Re: Changing Plan Mid-cycle

HALIMACS — Sat, 13 Feb 2021 14:14:41 GMT

@arube402 wrote:
Is it possible to change the plan during the monthly billing cycle, or do I have to wait until the billing cycle ends for the new plan to come into effect? The cycle just started for me and am looking to change it if I can.

It's likely you'd be better off setting up this change to occur on the next renewal, @arube402

Can you advise:

what plan you're on,
which plan you wish to move to,
when is your next renewal date, and,
what additional services you're needing

With this information, we can best advise whether an immediate vs next renewal (with add-ons now) is a better use of your money.

Re: Changing Plan Mid-cycle

cellphoneuser1 — Sat, 13 Feb 2021 12:35:05 GMT

@arube402 You're asking about mid-cycle so did you run out of data or calling minutes? That's the only reason for a mid-cycle change. You could buy a data or talk add-on instead. That might be cheaper if running out is only one-time.

Re: Changing Plan Mid-cycle

Triguy — Sat, 13 Feb 2021 13:21:12 GMT

You can change your plan immediately but you would lose any unused minutes, texts, or data. It is recommended to change on next renewal date.

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-plan

Re: Changing Plan Mid-cycle

TheGx — Sat, 13 Feb 2021 19:37:35 GMT

@arube402 :Did any of the replies posted to this thread you created resolve your questions? If your all your questions been answered you should choose an accepted solution by clicking the accepted solution button above the post that helped you most, doing this will mark this thread you created as solved and will help others with similar question in future too.