topic Re: Need to change the credit card on file currently setup for autopayments in Get Support

Need to change the credit card on file currently setup for autopayments

Chris77 — Thu, 06 Jan 2022 07:05:58 GMT

I have attempted to delete current one, but when I try to put back new one in, it defaults back to old number.

Can someone help or call me>

Re: Need to change the credit card on file currently setup for autopayments

kb_mv — Fri, 12 Feb 2021 22:29:43 GMT

@Chris77 wrote:
I have attempted to delete current one, but when I try to put back new one in, it defaults back to old number.

Can someone help or call me>

@Chris77 There is no one to call you here at PM. Go in and delete your CC on file. Then log out. Clear cookies/cache. Close browser. Reopen, use incognito mode and log in. This should solve it.

You could also, delete the CC. Log out and close browser and open a different browser in incognito mode. This would probably work as well.

Re: Need to change the credit card on file currently setup for autopayments

PaulP1 — Sun, 14 Feb 2021 18:23:26 GMT

Re: Need to change the credit card on file currently setup for autopayments

LurganIeUk — Sun, 14 Feb 2021 18:49:11 GMT

Is there not a "change" option??

Re: Need to change the credit card on file currently setup for autopayments

LurganIeUk — Sun, 14 Feb 2021 18:57:52 GMT

Click Payments

Click Manage My Card

Click Replace this credit card