topic Re: Payment in Get Support

Payment

Ken_T — Thu, 06 Jan 2022 07:05:43 GMT

I'm new to this, so please be patient. I purchased a prepaid card last month (I have a $15/month plan) at Walmart, they only had $22 ones. This month, I had to purchase a $25 one at the same store. I went to top up my minutes and it says I have $22 on my account and my next payment is do in March. Stupid question, but does this mean I am all paid up for Feb?

Re: Payment

HALIMACS — Fri, 12 Feb 2021 15:49:11 GMT

@Ken_T

If the amount displaying in Available Balance on your self-serve is equal to or greater than your plan amount, then YES, you're "all paid up" for next renewal.

(EDIT: It's possible, @Ken_T , that you may have received the "2nd month free" promotion which had been going on for the past couple of months. In any case, we'll all take FREE when we can get it!!!)

Re: Payment

kselmak — Fri, 12 Feb 2021 15:42:38 GMT

It is possible that you got some signup and referral credit.

If you click on payment history and expend it to 90 days you will see all the credits and debits to your account and they are all named.

The debits will be payments for your plan or add-ons if you purchased any. The plan will take 2 lines, 10 base and 5 for 100 minutes.

All the payments and rewards are credits to your account and they will be named appropriately.

If you have access to a credit card you should consider registering for autopay, you can keep using vouchers and the card can be a gift visa card with balance of $1+tax. It will give you$2 extra credit at each renewal

Re: Payment

Anonymous — Fri, 12 Feb 2021 15:48:06 GMT

@Ken_T : And just for clarity...this is a pre-paid 30 day plan system...not a pay-as-you-go system. Just in case you might have been thinking towards that thought.

Re: Payment

computergeek541 — Fri, 12 Feb 2021 16:29:30 GMT

@Ken_T wrote:
I'm new to this, so please be patient. I purchased a prepaid card last month (I have a $15/month plan) at Walmart, they only had $22 ones. This month, I had to purchase a $25 one at the same store. I went to top up my minutes and it says I have $22 on my account and my next payment is do in March. Stupid question, but does this mean I am all paid up for Feb?

Members here wouldn't be able to know when you're paid up until. Depending on when you activated in January, it's possible that you your next renewal will be a date in February. The $22 will be there to use for the renewal unless you speed some of it to purchase add-ons.

Re: Payment

HALIMACS — Fri, 12 Feb 2021 16:44:00 GMT

@computergeek541 wrote:
@Ken_T wrote:
I'm new to this, so please be patient. I purchased a prepaid card last month (I have a $15/month plan) at Walmart, they only had $22 ones. This month, I had to purchase a $25 one at the same store. I went to top up my minutes and it says I have $22 on my account and my next payment is do in March. Stupid question, but does this mean I am all paid up for Feb?
Members here wouldn't be able to know when you're paid up until. Depending on when you activated in January, it's possible that you your next renewal will be a date in February. The $22 will be there to use for the renewal unless you speed some of it to purchase add-ons.

True, @computergeek541

As the OP states next payment do (sic) in March, and has $22 on account, wouldn't that allow us to conclude they'll definitely have service until at least thru February and very likely over the period their next renewal will cover? [presuming they don't purchase a whole lot of add-on's between now and then, of course... 🤔]