topic Re: Rewards in Get Support

Rewards

Twillingater — Tue, 04 Jan 2022 09:53:04 GMT

When do my monthly rewards get applied to my account?

Re: Rewards

will13am — Sat, 11 Dec 2021 14:56:46 GMT

@Twillingater all rewards are issued and applied at renewal time.

Re: Rewards

HALIMACS — Sat, 11 Dec 2021 15:00:27 GMT

@Twillingater

On your account renewal, the following rewards are provided:

autopay $2
refer a friend is $1 per active referral
loyalty is $1 per cycle per full year of loyal service, up to $5/cycle
$0 - $15 for community participation

Re the community rewards, they are calculated by calendar month and any rewards earned will be applied toward the renewal following the date after which they've been assigned to the accounts (generally, between the 9-12 of each month)

Re: Rewards

Twillingater — Sat, 11 Dec 2021 14:59:48 GMT

So my balance shows that I owe $14 but after my $2 autopay and $3 fried referral i should pay $9 next renewal ???

Re: Rewards

HALIMACS — Sat, 11 Dec 2021 15:06:16 GMT

@Twillingater wrote:
So my balance shows that I owe $14 but after my $2 autopay and $3 fried referral i should pay $9 next renewal ???

An easy way to guesstimate your next payment amount is to go under your My Rewards section in your self-serve account.

There Public Mobile shows available rewards and estimated amount of your next cycle renewal.

Click on the right facing triangle within yours to open the associated rewards tied to the account.

One of mine looks like this:

Re: Rewards

softech — Sat, 11 Dec 2021 15:03:37 GMT

@Twillingater are you on the $15 plan and your got $1 credit from last cycle? if so, Yes

Re: Rewards

Triguy — Sat, 11 Dec 2021 15:06:55 GMT

All earned Rewards are applied to your account on your plan renewal date, before your payment is processed.

Re: Rewards

Anonymous — Sat, 11 Dec 2021 18:27:18 GMT

@Twillingater wrote:
So my balance shows that I owe $14 but after my $2 autopay and $3 fried referral i should pay $9 next renewal ???

@Twillingater

your plan $15 -$2 Autopay -$2 Autopay for the first payment you earn -$3 referral friend = $8 plus tax but the tax you will see only in your credit card,