topic Re: Auto payments in Get Support

Auto payments

Debi1 — Thu, 06 Jan 2022 07:03:50 GMT

not sure if l have been set up for auto payments?

Re: Auto payments

hairbag1 — Mon, 08 Feb 2021 18:37:04 GMT

did you enter your debit card or credit card info into your account when you activated ? You can go into your account to set up Autopay in selfserve.

Payment tab...then Manage my card.

Re: Auto payments

darlicious — Mon, 08 Feb 2021 19:01:59 GMT

@Debi1

You can check when you log into your account on the overview page. Scroll to down to the bottom right hand side of the page and it will tell you if you are registered for "dynamic autopay".

Re: Auto payments

HALIMACS — Mon, 08 Feb 2021 23:43:27 GMT

@Debi1

You'll see this at bottom of self-serve landing page if you are:

(EDIT: Just like darlicious already described above... 😆)

Re: Auto payments

Luddite — Fri, 12 Feb 2021 17:35:06 GMT

@darlicious Think you can also tell by calling 611?

Re: Auto payments

darlicious — Fri, 12 Feb 2021 19:22:17 GMT

@Luddite

I do believe you are correct.

@popping

I read a post of yours mentioning that if you register for autopay after you activate you will recieve it for your first month. I have a referral who did so a couple hours after activating as there was an issue with his card at the time of activation. When he asked for the reward he was denied the moderator said it only applied for the first month if it was done during activation. Is this a YMMV situation?