topic Re: available funds in Get Support

available funds

MenryG — Thu, 06 Jan 2022 07:02:40 GMT

What is the difference between the total rewards earned and the available funds on account, where does the latter come from. I thought they were the same thing but the 2 have been added up... so I was wondering where are these available funds coming from?

Re: available funds

kb_mv — Fri, 05 Feb 2021 21:20:23 GMT

@MenryG wrote:
What is the difference between the total rewards earned and the available funds on account, where does the latter come from. I thought they were the same thing but the 2 have been added up... so I was wondering where are these available funds coming from?

@MenryG Available funds are monies siting in your account right now waiting to be used (renewal or add ons). Any rewards like community/autopay/referrals etc are added to these available funds when you renew your plan. Any shortfall between available funds and plan costs are made up by the system charging your CC on file.

Re: available funds

HALIMACS — Fri, 05 Feb 2021 22:12:59 GMT

You can think of it this way, @MenryG

Available funds is the complete bucket that holds excess payments and/or rewards applied to the account.

Upon every renewal the system draws from the available funds before taking the remaining amount owing from the registered payment card, if on auto pay.

(kinda exactly like @kb_mv just said...)

Re: available funds

MenryG — Fri, 05 Feb 2021 22:03:46 GMT

awesome, thank you

Re: available funds

kb_mv — Fri, 05 Feb 2021 22:16:09 GMT

@HALIMACS wrote:
(kinda exactly like @kb_mv just said...)

@HALIMACS Scooped lol

Re: available funds

HALIMACS — Fri, 05 Feb 2021 22:19:53 GMT

Yah, that was yours for sure, @kb_mv

I was a little late on adding the EDIT, doing other things. 🤭

Re: available funds

kb_mv — Fri, 05 Feb 2021 22:25:38 GMT

@HALIMACS wrote:
Yah, that was yours for sure, @kb_mv

I was a little late on adding the EDIT, doing other things. 🤭

@HALIMACS No worries, win some lose some, they all balance out in the end I think.

Re: available funds

reenamis — Sat, 01 Jan 2022 23:45:50 GMT

HALIMACS

Mayor / Maire

That is a great answer! It helped me understand it so fast. This was a subject I was confused about.

Re: available funds

HALIMACS — Sat, 01 Jan 2022 23:49:00 GMT

Awesome to hear @reenamis !

Good to know even older threads have useful information.