topic Re: Double charged in Get Support

Re: Double charged

AhmadIB — Thu, 06 Jan 2022 07:02:28 GMT

They charge $25 auto renewal and $15for 1GB addon even i didnt apply for addon

Re: Double charged

Anonymous — Fri, 05 Feb 2021 20:23:02 GMT

@AhmadIB : Do you have service? Can you call/text/internet? Would someone else have access to your account and decided to add some data?

Re: Double charged

kselmak — Fri, 05 Feb 2021 20:03:33 GMT

@AhmadIB if you didn't use the add-on you can contact moderators and ask them to revert the charges and remove the add-on and to look into what happened

Re: Double charged

Luddite — Fri, 05 Feb 2021 20:22:00 GMT

@AhmadIB Always best to begin your own topic.

Re: Double charged

kb_mv — Fri, 05 Feb 2021 20:23:37 GMT

@AhmadIB wrote:
They charge $25 auto renewal and $15for 1GB addon even i didnt apply for addon

@AhmadIB

How to Open a Ticket / Contact Moderators

1. Click Chat Bubble and type "Open Ticket"

2. Click "Contact PM Support"

3. Select "Account Specific Question"

4. Click "No, I Need A Human Now"

5. Select the link "Click Here To Submit A Ticket"

6. This opens a new window. Log in with Community Account NOT your self serve. Follow prompts.