topic Re: Very upset costumer in Get Support

Very upset costumer

Mandyw — Tue, 04 Jan 2022 18:45:55 GMT

I feel I should not have to wait like a new costumer to open another account for my daughter! I'm still waiting for her to become a costumer. It's complete bs! Not a happy momma bear!

Re: Very upset costumer

Cyber — Thu, 09 Jul 2015 19:14:56 GMT

@Mandyw,

BETA is BETA.

Re: Very upset costumer

Mandyw — Thu, 09 Jul 2015 19:38:23 GMT

Yes but there has to be a faster way!

Re: Very upset costumer

Martin — Thu, 09 Jul 2015 19:51:11 GMT

Hello,

Unfortunately, there is no faster way.

Re: Very upset costumer

Martin — Thu, 09 Jul 2015 19:58:11 GMT

Hello again,

I wish to point out that we have community norms based on mutual respect, which excludes insults, crude language, and swear words, even if disguised.

In the future, please do not use bs as it is disguised crude language.

I thank you for your anticipated cooperation.

Re: Very upset costumer

Mandyw — Thu, 09 Jul 2015 20:03:03 GMT

How long can this take?

Re: Very upset costumer

Martin — Thu, 09 Jul 2015 20:13:24 GMT

Hi,

If you recently entered your daughter's email address as a Beta invitee, it should take 4 to 6 weeks before she receives an invitation.

Please note that Beta is synonymous with unexpected problems. That is the reason that PM is accepting customers on a limited basis. It is to ensure that the system is not overloaded by their presence, and to observe if more customers create any new problems.

At this point in Beta, the staff are eliminating the last of the glitches before officially launching.