topic Re: US Roaming Text, Talk, Data bundle question in Get Support

US Roaming Text, Talk, Data bundle question

guestwilliam — Thu, 06 Jan 2022 06:58:42 GMT

Hi,

I am in the US right now and I added the US Roaming Text, Talk, Data bundle add-on for 20 dollars. My phone is a Samsung S2X. When I was in Canada, I had to change the APN settings manually to get my data to work (https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone). However, now that I am in the US and connected to the T-mobile satellites, I cannot use my data. Is this because I need to update my APN settings for T-mobile? If so, what are the APN settings I need to update?

Sincerely yours,

William

Re: US Roaming Text, Talk, Data bundle question

Anonymous — Wed, 05 May 2021 16:17:00 GMT

@guestwilliam : No. If your mobile data was working at home then you don't need to change APN.

Try connecting to AT&T instead and see what happens.

Re: US Roaming Text, Talk, Data bundle question

softech — Wed, 05 May 2021 16:18:13 GMT

Some people did report that using T-Mobile is slow while AT&T has better speed. So, if you can change it to AT&T, do it and test it.

Re: US Roaming Text, Talk, Data bundle question

will13am — Wed, 05 May 2021 16:20:25 GMT

@guestwilliam , check your roaming data settings. You need to enable it to make the data work. As already suggested, do not make changes to the APN settings.

Re: US Roaming Text, Talk, Data bundle question

dabr — Wed, 05 May 2021 18:45:09 GMT

@guestwilliam Is your roaming data working now? You may also want to try rebooting your phone.