topic Re: Anyone else experiencing data outage? in Get Support

Anyone else experiencing data outage?

Pawprints1986 — Thu, 06 Jan 2022 06:57:52 GMT

Just wondered if it was localized or not... Only been a few minutes but never experienced before.

Knowing about sim hacks I texted myself promptly to test it. Still good. Still have 1.5gb data on my plan too. Just odd cuz I have reception itself? (I switched on WiFi just before taking this)

Re: Anyone else experiencing data outage?

dlambro — Fri, 29 Jan 2021 08:44:30 GMT

Hi,

Where are you located? Telus is reporting outages in Calgary and Leeland, Alberta. If you are in one of these areas, the service is temporarily down. You need to use Wifi to connect to the internet until service is restored.

Re: Anyone else experiencing data outage?

Pawprints1986 — Fri, 29 Jan 2021 08:53:37 GMT

Nope I'm in Ontario. It does seem to be back for now anyway. I guess a shorter term thing? Just kind of freaked me out I've never had that happen before. At least not in the almost year I've been on public

Re: Anyone else experiencing data outage?

mm80 — Fri, 29 Jan 2021 09:01:04 GMT

@dlambro wrote:
Hi,
Where are you located? Telus is reporting outages in Calgary and Leeland, Alberta. If you are in one of these areas, the service is temporarily down. You need to use Wifi to connect to the internet until service is restored.

Telus isn't reporting outages anywhere. Telus says there are none. Where are you reading this? I went to telus.com, downdector.ca, and Twitter to look at Telus support page. There's nothing there.

Re: Anyone else experiencing data outage?

mm80 — Fri, 29 Jan 2021 08:55:00 GMT

@Pawprints1986 wrote:
Nope I'm in Ontario. It does seem to be back for now anyway. I guess a shorter term thing? Just kind of freaked me out I've never had that happen before. At least not in the almost year I've been on public

Everything working here

Re: Anyone else experiencing data outage?

dlambro — Fri, 29 Jan 2021 09:12:38 GMT

Hi mm80,

Here is the link to the outage map, current outages as of Jan 29th:

https://www.telus.com/en/nt/outages

Re: Anyone else experiencing data outage?

mm80 — Fri, 29 Jan 2021 09:25:59 GMT

@dlambro wrote:
Hi mm80,

Here is the link to the outage map, current outages as of Jan 29th:

https://www.telus.com/en/nt/outages

Thanks. I knew that you had to look at the map to see the dots but I thought they would give a complete list no matter where on map you're looking. I didn't see that it said no outages in for my area. Only Leedales shows outage for mobile. It onlysays internet and home phone service outage for Calgary.