topic Re: Payment in Get Support

Payment

crajibkumar — Thu, 06 Jan 2022 06:57:35 GMT

I have two numbers of Public mobile. I just changed my credit card number for the auto pay. How can I know that auto pay is set for both the numbers?

Re: Payment

Anonymous — Thu, 28 Jan 2021 17:20:51 GMT

@crajibkumar : you have to go into each account and update them. Then you'll see indications in the self-serve that autopay is set on.

Re: Payment

Triguy — Thu, 28 Jan 2021 17:22:59 GMT

To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Re: Payment

Souradip — Thu, 28 Jan 2021 17:27:47 GMT

Hello,

You must have two profiles; you can change them manually just by signing in to your account.

Go to the Payment tab and change your card number for each account.

Even if you have activated another line from your same account, you need to give a different email to up and running the other phone number.

Re: Payment

crajibkumar — Thu, 28 Jan 2021 17:28:06 GMT

how can I go to each of my account? I have only one account information in self serve. how can I check the other one?

Re: Payment

Souradip — Thu, 28 Jan 2021 17:31:46 GMT

Do you know which number you activate first? Just go to the self-service menu and navigate and create another account with your new number; in this way, you would be able to create a new account for the other number, so you can keep things separate and hassle-free

Re: Payment

HALIMACS — Thu, 28 Jan 2021 17:32:33 GMT

You will see this on each self-serve account under Payment tab, @crajibkumar

Re: Payment

crajibkumar — Thu, 28 Jan 2021 17:45:05 GMT

would you please let me know the steps to create another account for the other number. Thanks.

Re: Payment

Anonymous — Thu, 28 Jan 2021 17:50:31 GMT

@crajibkumar wrote:
would you please let me know the steps to create another account for the other number. Thanks.

Upper right of this page click on My Account. On the right side click on Create account. Follow the prompts.

Edit: If you activated this number yourself rather than in store then you would already have done it.

Re: Payment

crajibkumar — Thu, 28 Jan 2021 19:49:30 GMT

Can you check my account? The number is [private info deleted ...... Luddite]

Re: Payment

Anonymous — Thu, 28 Jan 2021 18:18:32 GMT

@crajibkumar wrote:
Can you check my account? The number is xxxxxxxxxxxxxx

Almost nobody here can. We're all customers like you.

Re: Payment

hairbag1 — Thu, 28 Jan 2021 19:47:15 GMT

@crajibkumar wrote:
Can you check my account? The number is 11111111111

@Luddite

edit customers account info ?