topic Re: Cant receive texts/calls in Get Support

Cant receive texts/calls

austinloh — Tue, 04 Jan 2022 18:45:19 GMT

Hi, I activated my sim last friday, and ported my number over from freedom mobile.

Took a day, but the port went through. I can make outbound calls/texts, and the DATA works as well.

Only problem, is I cannot recieve texts or recieve calls.

I am on a samsung s8, does anyone know what the problem is?

Thanks

Austin

Re: Cant receive texts/calls

MarieHelene_L — Sat, 06 May 2017 15:36:45 GMT

Hey @austinloh,

Thanks for letting us know about this!

This is typical behaviour of a port that did not completely go through! Could you please send me a private message with the phone number in question + your account number with your previous provider?

I'll make sure to re-submit the port request as soon as possible 🙂

Marie

Re: Cant receive texts/calls

zhadj030 — Sat, 06 May 2017 15:38:33 GMT

@MarieHelene_L wrote:
Hey @austinloh,

Thanks for letting us know about this!

This is typical behaviour of a port that did not completely go through! Could you please send me a private message with the phone number in question + your account number with your previous provider?

I'll make sure to re-submit the port request as soon as possible 🙂

Marie

6 min .... Too quick

Re: Cant receive texts/calls

MarieHelene_L — Sat, 06 May 2017 15:40:34 GMT

@zhadj030

Hehe