topic Re: Plan renewed without my calling in Get Support

Plan renewed without my calling

Allan2323 — Thu, 06 Jan 2022 06:56:23 GMT

I have the 40 dollar plan and it renewed however now when I dial 611 it's telling me I don't have calling can. Someone look into this please immediately

Re: Plan renewed without my calling

hairbag1 — Tue, 26 Jan 2021 17:52:48 GMT

@Allan2323 wrote:
I have the 40 dollar plan and it renewed however now when I dial 611 it's telling me I don't have calling can. Someone look into this please immediately

Log into your account to review plan details and status. Can you still make calls ?

Try calling someone on the other side of the country...McDonald's or some such.

Re: Plan renewed without my calling

darlicious — Tue, 26 Jan 2021 17:54:09 GMT

@Allan2323

Do you get this message before it connects with 611? On all outgoing calls? Can you log into your account ?

Try removing your sim. Wait 5 min. Reinsert sim card. Try calling again,

Re: Plan renewed without my calling

HALIMACS — Tue, 26 Jan 2021 18:48:46 GMT

@Allan2323

So... can you call anyone?

Have you tried? Care to share the results?

Re: Plan renewed without my calling

gpixel — Tue, 26 Jan 2021 23:58:01 GMT

@Allan2323 if you have service don't worry about what 611 is telling you. not sure why, but 611 says this while your plan is in the renewal process