topic Re: Transferring or Changing your Phone Number in Get Support

Re: Transferring or Changing your Phone Number

lucystoyles — Thu, 06 Jan 2022 06:55:49 GMT

what i want to do is cancle my phone as i have 2

how do i do this

Re: Transferring or Changing your Phone Number

Triguy — Fri, 30 Apr 2021 13:38:36 GMT

If you have autopay setup then remove it to cancel your account.

Sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur.

Re: Transferring or Changing your Phone Number

mimmo — Fri, 30 Apr 2021 13:43:21 GMT

@lucystoyles once you remove autopay your phone will still would until the end of your current 30 days. After which without renewal it will stop.

You could also enable lost stolen mode and remove autopay. This will disable your number immediately, but you account is still accessable for 90 days from when you enable lost stolen

Re: Transferring or Changing your Phone Number

darlicious — Fri, 30 Apr 2021 14:36:07 GMT

@lucystoyles

If you have a grandfathered plan like the $10 50/50 plan you are going to let cancel keep in mind other customers or a friend or family member may want to take it over to get a plan thats no longer available. If it has rewards it makes it more attractive that some will put them on sites such as craiglist for negotiation.

Re: Transferring or Changing your Phone Number

HALIMACS — Fri, 30 Apr 2021 21:23:42 GMT

@lucystoyles

When the cycle ends your service will be suspended.

That's all.

If you decide you want to reactivate it, you have 89 days after it is suspended to do so.