topic Re: Canada Long Distance Calling in Get Support

Canada Long Distance Calling

gauravtuli — Thu, 06 Jan 2022 06:55:00 GMT

Hi guys,

I am on a $25 plan that states it has unlimited Canada wide calling. Doesn't it mean that I can call any number in Canada for free?

Asking because when I call to another province I get a message saying that long distance charges may apply.

Why is this happening and does it mean that I have to pay for making these calls.

Re: Canada Long Distance Calling

Triguy — Sat, 23 Jan 2021 22:40:22 GMT

You should be able to call across Canada. Try dialing 1 infront of the area code.

Re: Canada Long Distance Calling

gauravtuli — Sat, 23 Jan 2021 22:40:26 GMT

Ok with that my calls would be free? And what are the exceptions?

Because even when I am calling in Ontario, I sometimes get the message that charges may apply.

Re: Canada Long Distance Calling

computergeek541 — Sat, 23 Jan 2021 22:44:01 GMT

@gauravtuli wrote:
Ok with that my calls would be free? And what are the exceptions?

Because even when I am calling in Ontario, I sometimes get the message that charges may apply.

There aren't any exceptions for Canadian phone numbers. You're hearing the message because the call really is long distance. That long distance is included with your plan. There are no pay-per-use charges at Public Mobile. There won't be any charges. You can dial the 1 before the number or simply ignore the message, after which the call will proceed.

Re: Canada Long Distance Calling

gauravtuli — Sat, 23 Jan 2021 22:44:23 GMT

Thanks!

Re: Canada Long Distance Calling

softech — Sat, 23 Jan 2021 22:46:01 GMT

@gauravtuli wrote:
Ok with that my calls would be free? And what are the exceptions?

Because even when I am calling in Ontario, I sometimes get the message that charges may apply.

yes.. your call would be free..

yes, this is an old message when you are calling across the usual free call territory. Even without Ontario, for example, calling from Markham to Mississauga is a long distance call ..

Re: Canada Long Distance Calling

HALIMACS — Sat, 23 Jan 2021 23:12:41 GMT

That's the great thing about Public Mobile, @gauravtuli , there are ZERO charges for things you might be worried about with post paid services.

Once you pay for your upcoming month of services - you get what you paid for and if you try to do anything else that would be considered extra (like international calling) you can't be charged for it because it won't be available until after you've added it.

So no overages to worry about.