topic Re: Credit Card Update - AutoPay in Get Support

Re: Credit Card Update - AutoPay

johnmacpei — Thu, 06 Jan 2022 06:53:03 GMT

I'm have a somewhat unrelated question re:auto-pay. Do I still pay the horrendous service fee if I sign up for auto pay?

Re: Credit Card Update - AutoPay

kb_mv — Tue, 19 Jan 2021 12:50:13 GMT

@johnmacpei wrote:
I'm have a somewhat unrelated question re:auto-pay. Do I still pay the horrendous service fee if I sign up for auto pay?

@johnmacpei What service fee are you paying that is horrendous?

Edit: You can always start your own thread with a question.

Re: Credit Card Update - AutoPay

HALIMACS — Tue, 19 Jan 2021 13:27:21 GMT

Hi @johnmacpei

Public Mobile does not charge service fees.

If a form of payment you're considering charges a service fee, it is the company providing the payment service (or it's agents involved in the payment transaction processes) who are charging the fee.

In fact, Public Mobile REDUCES your amount payable if you register an approved payment method for auto-payment.

You'll save $2 at every 30-day renewal!!!

Re: Credit Card Update - AutoPay

darlicious — Tue, 19 Jan 2021 14:13:07 GMT

@johnmacpei

Yea........I'm still trying to figure out where the horrendous service fee comes from?

If you register a card for autopay you will recieve a $2 autopay reward that is applied toward your bill upon renewal. You are under no obligation to use autopay for many its a back up system just in case you forget to pay. Many other members pay with a voucher but have a card on file for the $2 reward. For awhile I had my card that was stolen (and then reported) on three different accounts. My two accounts currently have kelloggs visa gift cards for autopay with expired expiry dates (added before they expired!)

There are no extra charges, overage fees or extra billing at public mobile. Autopay will charge your card once and only once. If there is a glitch or momentary power surge or whatever that can cause a payment system to not complete the transaction then thats it. It will not try again and its up to you to pay your bill. Thats why many prefer to pay a day or two ahead of time and not accidently losing your service due to a raccoon chewing on a electric cable next to a transformer!

Re: Credit Card Update - AutoPay

HALIMACS — Tue, 19 Jan 2021 16:37:38 GMT

Can't be too cautious, @darlicious , here's 'proof'