topic Help me activate in Get Support

Help me activate

NathanK — Thu, 06 Jan 2022 06:51:05 GMT

I have tried activating my Sim card at least 20 times. It fails over and over at various points in the process. Tried submitting a ticket and it won't let me because I do not have an account.

Re: Help me activate

Anonymous — Tue, 20 Apr 2021 01:04:21 GMT

@NathanK : Yes there seems to be a problem with activating at the moment. About all you can do is wait for a bit.

Re: Help me activate

esjliv — Tue, 20 Apr 2021 01:05:17 GMT

@NathanK wrote:
I have tried activating my Sim card at least 20 times. It fails over and over at various points in the process. Tried submitting a ticket and it won't let me because I do not have an account.

@NathanK you have locked up the SIM. Take a break, and try again in 1 hour.

When you do clear your browser's cache, or try a different browser. Open a tab in incognito mode to complete the SIM activation.

You could also try this method, next time around if you wish.

Click this link to use the: Public Mobile Online Activation Assistance