topic Plan update in Get Support

Plan update

john_verzamanis — Thu, 06 Jan 2022 06:50:45 GMT

I requested a plan update. How do I know if it's in effect ($25 to $35). Plus, when does my next cycle begin?

Re: Plan update

Triguy — Mon, 19 Apr 2021 17:29:22 GMT

Check your account. Did you request an immediate change or next renewal ?

Re: Plan update

Anonymous — Mon, 19 Apr 2021 17:32:50 GMT

You can see what plan you're on in the self-serve. The date at the top is the start of the new term. If you click on Plan Details you can see if the plan you wanted is still scheduled for your next renewal...if it's not already.

Re: Plan update

popping — Mon, 19 Apr 2021 17:33:32 GMT

@john_verzamanis wrote:
I requested a plan update. How do I know if it's in effect ($25 to $35). Plus, when does my next cycle begin?

You can schedule you plan change on your next renewal date.

After scheduled a plan change, self-serve will show you the plan will be active on your next renewal date.

Please note that there is no refund of the unused days if you change plan early.