topic Re: Network issues (Victoria, BC)? in Get Support

Network issues (Victoria, BC)?

rossputin — Thu, 06 Jan 2022 06:50:31 GMT

Where there network issues earlier? I was in an area I've been in a thousand times before without issue and I could not get data. And then I got this notification.

Re: Network issues (Victoria, BC)?

JK8 — Thu, 14 Jan 2021 22:43:34 GMT

@rossputin

There are currently outages in Victoria. Look at:

https://www.telus.com/en/on/outages

Re: Network issues (Victoria, BC)?

rossputin — Thu, 14 Jan 2021 22:47:57 GMT

Thank you. Also just got this while downtown (in Canada that is).

Re: Network issues (Victoria, BC)?

gpixel — Fri, 15 Jan 2021 00:00:31 GMT

I also had a network outage around 12 noon in Vancouver

I think Carlos may have messed something up...

Re: Network issues (Victoria, BC)?

srlawren — Fri, 15 Jan 2021 00:10:54 GMT

@rossputin when a Telus signal wasn't available due to the outage, your phone started roaming on AT&T or T-Mobile. Victoria is further south than the border and can pick up a signal from a tower in WA.

Re: Network issues (Victoria, BC)?

dlambro — Fri, 15 Jan 2021 00:27:53 GMT

Telus is experiencing service outage in BC, here is the link below:

https://www.telus.com/en/on/outages

Re: Network issues (Victoria, BC)?

Pawprints1986 — Sat, 16 Jan 2021 02:52:47 GMT

There is a way to tell your device to *only* use home networks. Only thing is you'd have to remember to change it the odd time you may be truly in the US and wish to use service via add on 🙂

This is what I do as I live close to a different US border and when I was still with koodo didn't want to pay for accidental unintended roaming... I know they warn you too but it still felt safest bill wise without having to call to correct it

Re: Network issues (Victoria, BC)?

computergeek541 — Sat, 16 Jan 2021 05:30:57 GMT

@Pawprints1986 wrote:
There is a way to tell your device to *only* use home networks. Only thing is you'd have to remember to change it the odd time you may be truly in the US and wish to use service via add on 🙂

This is what I do as I live close to a different US border and when I was still with koodo didn't want to pay for accidental unintended roaming... I know they warn you too but it still felt safest bill wise without having to call to correct it

That would be through the use of the manual network selection option. On some devices, this setting doesn't remain though after it has been restarted.

Re: Network issues (Victoria, BC)?

Pawprints1986 — Sat, 16 Jan 2021 06:25:04 GMT

Really? I've never heard that before... I know some devices can forget on restart if you've chosen a specific band or channel of a band within a network, but I've never heard of a device forgetting the home network only! Would this be devices on the older side, or brand dependent? My Samsung s2 even remembered home only

Re: Network issues (Victoria, BC)?

computergeek541 — Sat, 16 Jan 2021 07:08:02 GMT

@Pawprints1986 wrote:
Really? I've never heard that before... I know some devices can forget on restart if you've chosen a specific band or channel of a band within a network, but I've never heard of a device forgetting the home network only! Would this be devices on the older side, or brand dependent? My Samsung s2 even remembered home only

To clarify, what I mean is some devices automatically reset to automatic network selection upon restart. It's been a while since I've seen that, but I do specifically remember an old Blackberry device doing that.