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    <title>topic Re: PUK Sim lockout in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678449#M453301</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/187471"&gt;@frankverdi&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is the exact message that your phone is displaying? &amp;nbsp;There are different messages which mean different codes.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For example,&lt;/P&gt;&lt;P&gt;SIM network PIN blocked. Enter SIM network PUK."&lt;BR /&gt;- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.&lt;BR /&gt;&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;"SIM network unlock PIN"&lt;BR /&gt;- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.&lt;BR /&gt;&lt;BR /&gt;PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.&lt;BR /&gt;&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&lt;BR /&gt;&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/LI&gt;&lt;LI&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;I&gt;Caution!&lt;/I&gt;&lt;/STRONG&gt;&lt;I&gt; If the PUK is entered incorrectly up to ten times in a row, the SIM card becomes unusable.&lt;/I&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;the PUK code needs to be reset by moderator team&lt;/P&gt;&lt;P&gt;Click on the chat bubble icon on the right lower corner of website to start ticketing process to contact moderator. &amp;nbsp;Type: Contact moderator. Follow the prompts to submit ticket. &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 19 Apr 2021 05:19:31 GMT</pubDate>
    <dc:creator>Dunkman</dc:creator>
    <dc:date>2021-04-19T05:19:31Z</dc:date>
    <item>
      <title>PUK Sim lockout</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678447#M453300</link>
      <description>&lt;P&gt;Hi there so my SIM card is locked how can I get my PUK ?&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 06:50:28 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678447#M453300</guid>
      <dc:creator>frankverdi</dc:creator>
      <dc:date>2022-01-06T06:50:28Z</dc:date>
    </item>
    <item>
      <title>Re: PUK Sim lockout</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678449#M453301</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/187471"&gt;@frankverdi&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is the exact message that your phone is displaying? &amp;nbsp;There are different messages which mean different codes.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For example,&lt;/P&gt;&lt;P&gt;SIM network PIN blocked. Enter SIM network PUK."&lt;BR /&gt;- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.&lt;BR /&gt;&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;"SIM network unlock PIN"&lt;BR /&gt;- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.&lt;BR /&gt;&lt;BR /&gt;PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.&lt;BR /&gt;&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&lt;BR /&gt;&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/LI&gt;&lt;LI&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;&lt;I&gt;Caution!&lt;/I&gt;&lt;/STRONG&gt;&lt;I&gt; If the PUK is entered incorrectly up to ten times in a row, the SIM card becomes unusable.&lt;/I&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;the PUK code needs to be reset by moderator team&lt;/P&gt;&lt;P&gt;Click on the chat bubble icon on the right lower corner of website to start ticketing process to contact moderator. &amp;nbsp;Type: Contact moderator. Follow the prompts to submit ticket. &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 19 Apr 2021 05:19:31 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678449#M453301</guid>
      <dc:creator>Dunkman</dc:creator>
      <dc:date>2021-04-19T05:19:31Z</dc:date>
    </item>
    <item>
      <title>Re: PUK Sim lockout</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678469#M453302</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/187471"&gt;@frankverdi&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Click on the white bubble on bottom right, type "need PUK" and follow the prompts and instructions provided.&lt;/P&gt;</description>
      <pubDate>Mon, 19 Apr 2021 09:56:07 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Sim-lockout/m-p/678469#M453302</guid>
      <dc:creator>HALIMACS</dc:creator>
      <dc:date>2021-04-19T09:56:07Z</dc:date>
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