topic Re: Issues with plan builder in Get Support

Issues with plan builder

tylerdetox — Tue, 04 Jan 2022 18:44:09 GMT

Hey everyone,
I was just checking over my pm account and noticed my plan disappeared (however still active), and when I change my plan in the plan builder it will not load, and returns an 'sorry we are having issues with this page'

Just thought I'd report this bug.
Hopefully it doesn't effect renewal

Re: Issues with plan builder

NDesai — Mon, 01 May 2017 22:38:49 GMT

Have you tried using private/incognito browsing mode? Its working fine for me.

Re: Issues with plan builder

will13am — Mon, 01 May 2017 22:52:11 GMT

@tylerdetox, just to make sure everything is in order, I suggest sending a private message to a moderator and have them check things out. If you need information on how to get in touch with a moderator, check out the link below.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452