topic Re: Paper bill in Get Support

Paper bill

Melyko — Thu, 06 Jan 2022 06:45:55 GMT

If is it possible to receive paper bill by mail?

Re: Paper bill

kb_mv — Thu, 07 Jan 2021 19:45:18 GMT

@Melyko wrote:
If is it possible to receive paper bill by mail?

@Melyko Unfortunately no. You can message a moderator and ask for a statement but I think they prefer you to wait for 6 months worth or so as opposed to monthly.

Re: Paper bill

computergeek541 — Thu, 07 Jan 2021 19:46:09 GMT

@Melyko wrote:
If is it possible to receive paper bill by mail?

Public Mobile doesn't mail receipts. To get a receipt, you'll have to go to and open at ticket to ask the moderators: https://publicmobile.ca/chatbot

The receipt will be sent to you electronically. If you want a hardcopy, you'll have to print it from your computer.

Re: Paper bill

SriS — Thu, 07 Jan 2021 20:09:24 GMT

@Melyko
No. However if you need an invoice (softcopy), you can request the moderator team using the following link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
They will request for the following details:
First name:
Last name:
Street address:
Suite/Apartment (if applicable):
City:
Province:
Postal Code:
Customer phone number
Account #
Email address:
Requested Month / Period
Amount paid