topic Re: Changed Plan in Get Support

Changed Plan

dooussmike77 — Tue, 04 Jan 2022 18:43:46 GMT

I just changed my plan and now I cant make or receive calls and no data when I log into my account it shows my new plan

Re: Changed Plan

mimmo — Sat, 29 Apr 2017 03:07:52 GMT

Have you tried poer cycling you phone.

Likley you ill need to message a mod. send you phone number and the issue. they will look into it in the morning.

Re: Changed Plan

dooussmike77 — Sat, 29 Apr 2017 03:17:42 GMT

Yes i have cycling my phone and here is my number

Re: Changed Plan

mimmo — Sat, 29 Apr 2017 03:16:47 GMT

best to remove your number from the forum. and send a privte message to a mod. @Shazia_K (click her name and then s click send private message.

Re: Changed Plan

NDesai — Sat, 29 Apr 2017 03:17:49 GMT

@dooussmike77 wrote:
Yes i have cycling my phone and here is my number

Please remove your number from your post as its visible to the public. Contact one of the mod and they will fix it tomorrow morning.

Re: Changed Plan

zhadj030 — Sat, 29 Apr 2017 10:45:03 GMT

Let us know what happens.

Re: Changed Plan

Mary_M — Sat, 29 Apr 2017 14:35:08 GMT

Hey @dooussmike77,

Thank you for raising concern regarding your service outage!

I'm sorry to hear that your services aren't working after changing your plan, I can definitely look into this and provide a resolution. Can you please provide me with your phone number? (via private message)

Respectfully,

MAry