topic Re: 2nd month free in Get Support

2nd month free

Pipcan — Thu, 06 Jan 2022 06:44:37 GMT

My 2nd month payment is due January 10 and I haven't received the credit for 2nd month free which I properly registered for. What should I do?

Re: 2nd month free

Triguy — Tue, 05 Jan 2021 19:32:41 GMT

Eligible customers will be credited the 30-day rate plan amount within 30 business days. These credits will count towards your next plan renewal.

If 30 business days have passed then contact a moderator by clicking on the bubble on the bottom right corner.

Re: 2nd month free

Pipcan — Wed, 06 Jan 2021 13:59:37 GMT

Update, got my credit this morning. I’m impressed!

Re: 2nd month free

Jb456 — Wed, 06 Jan 2021 14:00:47 GMT

@Pipcan Great News!

Welcome to Public Mobile & enjoy the savings 🙂

Re: 2nd month free

Brent_liza1 — Wed, 06 Jan 2021 14:14:19 GMT

Welcome to public mobile. 🙂 glad you got the credit this morning

Re: 2nd month free

JillianHaley — Wed, 06 Jan 2021 22:27:16 GMT

This gives me hope! When you signed up did you wait to get the confirmation email before signing up or just sign up after submitting email?

Re: 2nd month free

Pipcan — Wed, 06 Jan 2021 22:38:06 GMT

I signed up for the offer via email and then initiated my account. I didn’t actually get an email confirmation so I was a little concerned. However, I received my credit today in advance of my 2nd month renewal which is on January 10. I think you should wait until 4 or 5 days prior to your renewal.

Re: 2nd month free

Joewillier — Tue, 12 Jan 2021 23:39:01 GMT

Thank you

Re: 2nd month free

Joewillier — Wed, 13 Jan 2021 00:19:53 GMT

What should I do

Re: 2nd month free

Pipcan — Wed, 13 Jan 2021 01:13:49 GMT

I just signed up after sending. Didn’t figure my sign up was contingent on that offer

Re: 2nd month free

mm80 — Wed, 13 Jan 2021 10:01:42 GMT

@Joewillier wrote:
What should I do

What are you trying to do? Details please.