topic Re: Plan clarification in Get Support

Plan clarification

jojo9 — Thu, 06 Jan 2022 06:44:22 GMT

1. First picture is my plan activated this Feb. It shows I get 2GB + 500MB (bonus)

2. second is the plan currently on the PM website, as 2.5GB + 500MB (bonus)

My Question: Am I missing something &/or can someone from Public Mobile advise how I can get the 500GB missing difference?

My plan / account:

esjliv — Sat, 10 Apr 2021 22:42:18 GMT

You can get it too!! 🙂

Go into your Self Serve account and see it in your "Change Plan" option.

Then if so, set it to "change on next renewal".

Anonymous — Sat, 10 Apr 2021 22:38:27 GMT

@jojo9 : That's the new plan. Your plan won't change on its own. You need to make the change yourself.

jojo9 — Sat, 10 Apr 2021 22:42:26 GMT

I just did the change, thanks!