topic Re: Question about the 50$ plan. in Get Support

Question about the 50$ plan.

Sheaj91 — Thu, 06 Jan 2022 06:44:17 GMT

Hey so just wondering why the public mobile website is offering 10.5 gigs of data with the 50$ plan alone with the Canada wife talk and text of course. But I activated my phone a few days ago and I only received 8.5 gigs of data with my plan alone with the talk and text. With my situation right now I could really use those other 2 gigs of data. Thanks in advance for any answering helping resolve this issue!

Re: Question about the 50$ plan.

HALIMACS — Sat, 10 Apr 2021 20:48:55 GMT

Hi @Sheaj91 , here's how to get it!!!

Click on the Change Plan tab:

Then select this:

Then select this to "Change on next renewal date"

Now you're all done and will get the changed plan on your next renewal.

Re: Question about the 50$ plan.

esjliv — Sat, 10 Apr 2021 20:48:36 GMT

@Sheaj91 wrote:
Hey so just wondering why the public mobile website is offering 10.5 gigs of data with the 50$ plan alone with the Canada wife talk and text of course. But I activated my phone a few days ago and I only received 8.5 gigs of data with my plan alone with the talk and text. With my situation right now I could really use those other 2 gigs of data. Thanks in advance for any answering helping resolve this issue!

@Sheaj91 You can get it too!! 🙂

Go into your Self Serve account and see if it is available in your "Change Plan" option.

Then if so, set it to "change on next renewal".

Re: Question about the 50$ plan.

Triguy — Sat, 10 Apr 2021 20:49:07 GMT

There were plan changes effective April 9th.

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATE-Changes-to-Our-In-Market-Plans/td-p/674767

Re: Question about the 50$ plan.

Sheaj91 — Sat, 10 Apr 2021 20:50:36 GMT

Ok awesome thanks for the help!! 🙂

Re: Question about the 50$ plan.

HALIMACS — Sat, 10 Apr 2021 20:58:13 GMT

(no longer needed...)

Re: Question about the 50$ plan.

Camera4617 — Sat, 10 Apr 2021 21:06:27 GMT

That's the beauty of pre-paid service. A new plan that is better for you comes up, you take it..

🙂