topic Re: Sim card order in Get Support

Sim card order

BillBaker — Thu, 06 Jan 2022 06:43:20 GMT

Hi,

there was a mistake in my sim card order this week The number went from 1 to 10 sim cards Is there a way to revert this!

thank you

Re: Sim card order

TheGx — Fri, 09 Apr 2021 20:20:38 GMT

@BillBaker :Try contact Moderator Team see if they can fix in time, click white bubble button bottom right or click envelope button top right.

Re: Sim card order

LEGO — Fri, 09 Apr 2021 20:23:17 GMT

@BillBaker

Contact the Moderators by opening a ticket here >

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Sim card order

RosieR — Fri, 09 Apr 2021 20:47:34 GMT

@BillBaker wrote:
Hi,

there was a mistake in my sim card order this week The number went from 1 to 10 sim cards Is there a way to revert this!

thank you

Hi @BillBaker what exactly did you do? order 10 sim cards? Didn't you notice when placing the order that the total amount was a tad high? Did you receive two emails regarding your order: 1 - Order Confirmation, 2 - Shipping Details?

Contact the Moderator_Team and give them the details of your order. Hopefully they can help you.

Welcome to Public Mobile

RosieR

Re: Sim card order

esjliv — Fri, 09 Apr 2021 21:02:14 GMT

@BillBaker wrote:
Hi,

there was a mistake in my sim card order this week The number went from 1 to 10 sim cards Is there a way to revert this!

thank you

@BillBaker contact Moderators as others provided methods to do.

I do not expect them to redirect the shipment or anything. So at this point, you may just need to beg for some money back if you didn't mean to purchase so many.

Do you have 9 friends or family members that could join up, and you could use as a refer a friend REWARD? Well, I always recommend to keep a spare...so 8?

😛

Re: Sim card order

BKNS27 — Fri, 09 Apr 2021 21:12:37 GMT

@BillBaker

I guess you didn’t review your order before submitting your order to PM.

Contact a moderator as noted by everyone by clicking SIMon Chat bubble and ask to contact a moderator if it is not too late.