https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634958#M449854 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/170126">@Brooklyn02</a>&nbsp;wrote:<BR /><P>my phone isn’t letting me do anything unless I’m on wifi. Money hasn’t come out of my account since October. How do I go on and make a payment to fix this?&nbsp;</P><HR /></BLOCKQUOTE><P>You can try calling 611 and adding $$ to your account using your credit card.</P><P>Get payment vouchers from Shell Gas station and dial 611 again.</P><P>Be aware that if it's been 90 days or longer <STRONG>since last plan expired</STRONG>...your sim is now dead. You'll need a new sim to start a new account if that the case.</P><P>&nbsp;</P> Thu, 31 Dec 2020 16:34:20 GMT hairbag1 2020-12-31T16:34:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634955#M449853 <P>my phone isn’t letting me do anything unless I’m on wifi. Money hasn’t come out of my account since October. How do I go on and make a payment to fix this?&nbsp;</P> Thu, 06 Jan 2022 06:41:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634955#M449853 Brooklyn02 2022-01-06T06:41:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634958#M449854 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/170126">@Brooklyn02</a>&nbsp;wrote:<BR /><P>my phone isn’t letting me do anything unless I’m on wifi. Money hasn’t come out of my account since October. How do I go on and make a payment to fix this?&nbsp;</P><HR /></BLOCKQUOTE><P>You can try calling 611 and adding $$ to your account using your credit card.</P><P>Get payment vouchers from Shell Gas station and dial 611 again.</P><P>Be aware that if it's been 90 days or longer <STRONG>since last plan expired</STRONG>...your sim is now dead. You'll need a new sim to start a new account if that the case.</P><P>&nbsp;</P> Thu, 31 Dec 2020 16:34:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634958#M449854 hairbag1 2020-12-31T16:34:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634993#M449855 <P>sound like your plan has expired.. if so, act fast to reactivate the account..your 89 days grace period might be approaching soon.&nbsp; After that, you will lost your phone number</P><P>&nbsp;</P> Thu, 31 Dec 2020 17:13:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-isn-t-allowing-me-to-call/m-p/634993#M449855 softech 2020-12-31T17:13:38Z