topic Re: LG Velvet 5G in Get Support

LG Velvet 5G

marceldion89 — Thu, 06 Jan 2022 06:41:34 GMT

Hey Guys,

So I am looking at the LG Velvet 5G, model # is LM-G900UM. I'm not over "techy" but my little bit of research seems as if this phone *should* work with PM, but I just want to have some other opinions on it before I move on the purchase.

Thanks in advance

Re: LG Velvet 5G

softech — Wed, 07 Apr 2021 17:08:49 GMT

It looks good to me in terms of band

One thing, LG is leaving the phone market. It will continue to support the phones for awhile but I assume they won't put in too much effort 😞

Its a sad news for me, LG phones are not bad

Re: LG Velvet 5G

marceldion89 — Wed, 07 Apr 2021 17:11:02 GMT

Wow I had no idea they were pulling the plug in their phones. Too bad. I've had a number of their phones and really liked them! Thanks for the info, may end up swaying my decision

Re: LG Velvet 5G

softech — Wed, 07 Apr 2021 17:12:35 GMT

https://www.tomsguide.com/news/rip-lg-phones-lg-is-officially-out-of-the-mobile-business

Re: LG Velvet 5G

marceldion89 — Wed, 07 Apr 2021 17:25:47 GMT

Any idea if the TCL 10Pro - TC10P128GGY would be compatible?!

Re: LG Velvet 5G

softech — Wed, 07 Apr 2021 17:31:48 GMT

for this phone, I am not certain if the exact mode you show us is an American version or not. I do see it in Bestbuy, so I hope it is.

Either way, Both Global version and American version would work, but American version would be a lot better.

Re: LG Velvet 5G

TheGx — Wed, 07 Apr 2021 18:17:35 GMT

@marceldion89 :There is also an online phone compatibility on this website you can use to check compatibility, just scroll down bottom of page and click activate SIM card then click on check phone or check compatibility.

Re: LG Velvet 5G

TheGx — Wed, 07 Apr 2021 18:20:35 GMT

@marceldion89 :Also, since softtech has provided you with the answers to your phone compatibility questions, you might as well go ahead and choose his post as your accepted solution by clicking on the accepted solution button on his post above - doing this will help others in future who have same questions as you did.

Re: LG Velvet 5G

HALIMACS — Wed, 07 Apr 2021 18:59:23 GMT

@marceldion89

Virtually any device sold in the Canadian market will function fine on the public mobile network.

Just make sure it has these device capabilities:

Minimum recommended phone specs:

3G UMTS/W-CDMA/HSPA: B2 (1900) and B5 (850)
4G FDD-LTE: B4, B12

Currently VoLTE is not available and voice calls are only on 3G. SMS and data can work on 3G or LTE. Fastest data speeds are on LTE.

For LTE, these are all of the available bands on the network: 2, 4, 5, 7, 12, 13, 17, 29, 30, 66. Some bands are available in some locations, others available elsewhere.

Any phone you are considering should ideally have 3G B2, B5 and LTE B4 (or B66 instead of B4), B12 (or B17 instead of B12) for minimum coverage. If your phone does not have all recommended bands, you may have poor coverage / no service / slow data in some locations.

For LTE: B2, B7 will give you faster speeds. LTE B5 will give better indoor coverage in some downtown urban areas. The rest are not really necessary.

Re: LG Velvet 5G

WoozyPolarBear — Mon, 12 Apr 2021 01:53:53 GMT

@softech wrote:
It looks good to me in terms of band

One thing, LG is leaving the phone market. It will continue to support the phones for awhile but I assume they won't put in too much effort 😞

Its a sad news for me, LG phones are not bad

It's terrible news really. We are basically left with Apple (I'll never step foot into that walled garden) or Samsung (overpriced, and has too many gimmicks). I miss the days where there was Sony, LG, HTC, Motorola, Blackberry, Nokia, Samsung, Apple, and many more companies all had decent offerings. Phone hardware is now more of monopoly than the service providers in Canada are. I'm almost inclined to go back to a basic flip phone...although I'm intrigued by that the next version of Microsoft's Surface Duo.

Re: LG Velvet 5G

DinoWPG — Fri, 28 May 2021 03:45:48 GMT

I agree, my 3 phones were LG. Despite the fact they're pulling out, I'm debating between a G8 and Velvet as my next phone. The free 100GB of Google Drive space for 1-2 years is a nice perk.

Thanks for asking about the Velvet. Now I know it should be ok.

Re: LG Velvet 5G

DinoWPG — Thu, 22 Jul 2021 04:35:25 GMT

I just bought an LG Velvet 5G model LM-G900UM (AT&T unlocked).

All I did was put my PM Sim into it and it works. I didn't need to change any settings.

Re: LG Velvet 5G

softech — Thu, 22 Jul 2021 05:46:15 GMT

yes, if you got it new, should be easy.

for people who has used the LG phone on other network and then use it on PM, sometimes, they need to select network reset for it to work. It a bit more work for LG than other brands for some reason