topic Login Page wont work in Get Support

Login Page wont work

stdpositive — Thu, 06 Jan 2022 06:40:39 GMT

The **bleep**ing login page isnt working, I need to log into my account to update my credit card and this piece of **bleep** site wont log me in.

Not an issue with my computer or browser.

What else can I say? I know its a discount service but the one time I need to login to my account...

Re: Login Page wont work

esjliv — Tue, 29 Dec 2020 00:36:30 GMT

Hello @stdpositive ,

SELF SERVE can be finicky at times.

Try clearing you browser's history and open a tab in incognito mode.

Did that do the trick?

If still having issues have the moderators update your credit card info. on your behalf.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

Re: Login Page wont work

stdpositive — Tue, 29 Dec 2020 00:42:34 GMT

Yeah definitely finicky but works.

Re: Login Page wont work

dcolb566 — Tue, 29 Dec 2020 00:48:04 GMT

I find it finicky ,to sometimes. I just usually try logging in and wait for a few minutes and it will usually log me in. Sometimes I find also clearing it off your browser will help.

Re: Login Page wont work

hairbag1 — Tue, 29 Dec 2020 00:53:11 GMT

@stdpositive wrote:
The **bleep**ing login page isnt working, I need to log into my account to update my credit card and this piece of **bleep** site wont log me in.
Not an issue with my computer or browser.

What else can I say? I know its a discount service but the one time I need to login to my account...

That **bleep**ing log in page seems to be working now...but is working slow. Exercise patience and I'm certain it'll allow the update ...eventually.

Happy Holidays 😷