Credit card not accepted

ECB — Thu, 06 Jan 2022 06:39:46 GMT

I am trying to update my credit card info to make a payment but it keeps denying me. I have confirmed the visa is active and fine

Re: Credit card not accepted

esjliv — Sat, 26 Dec 2020 23:21:17 GMT

@ECB Hello -

Try clearing your browser's cache and opening a tab in incognito mode and try again.

If you had too many attempts the PM server may have locked you out, but you can try again in 50 minutes.

" We accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank."

https://publicmobile.ca/en/on/get-help/articles/voucher-payment-options

If still having issues contact the moderators.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

Re: Credit card not accepted

EnigmaOwl — Tue, 30 Jan 2024 20:35:27 GMT

This didn'tend up working

Re: Credit card not accepted

hTideGnow — Tue, 30 Jan 2024 20:54:10 GMT

HI @EnigmaOwl

this was a very old thread

please open a new one , and provide us more details about your problem

topic Credit card not accepted in Get Support

Credit card not accepted

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Re: Credit card not accepted