topic Re: Refer a friend in Get Support

Refer a friend

Finesse — Thu, 06 Jan 2022 06:39:36 GMT

I successfully recommended a friend last month and gave me a discount of 1 yuan.
But this month did not give me a one-yuan discount. What is the reason?

Re: Refer a friend

computergeek541 — Sat, 26 Dec 2020 19:27:35 GMT

@Finesse wrote:
I successfully recommended a friend last month and gave me a discount of 1 yuan.
But this month did not give me a one-yuan discount. What is the reason?

Did you friend successfully renew the plan? You'll only continue to receive the $1 discount if your friend still has an active plan.

Re: Refer a friend

esjliv — Sat, 26 Dec 2020 19:29:10 GMT

Hello @Finesse , Is your friend still a Public Mobile customer?

Also their account must be in ACTIVE status (not suspended).

If you know they are still an ACTIVE customer, and you are missing your $1 reward contact the moderators to check on this. Your friend may also need to contact the moderators if this is the case.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

Re: Refer a friend

Quigley — Sat, 26 Dec 2020 19:41:53 GMT

Discount is paid in $ not. yuan. 😂

Re: Refer a friend

davinderkaur — Mon, 28 Dec 2020 01:08:51 GMT

👉🏼its $1 if your friend continues with any plan you receive $ in your account but if he/she move to any other provider thn you receive nothing

thanks 😊

Re: Refer a friend

sahildeepsingh — Mon, 28 Dec 2020 01:39:47 GMT

● $1 add to your account if your friend still using public mobile services

● if your friend still using public mobile and you don't get your $1 contact a moderator by clicking on the chat bubble bottom right corner

♧Thanks♧

Re: Refer a friend

kaileymsnow — Tue, 29 Dec 2020 03:35:49 GMT

If they deactivated their account you will no longer get the discount