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    <title>topic over charged in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630206#M447355</link>
    <description>&lt;P&gt;I have a charge on my visa that isn't related to my account&lt;/P&gt;</description>
    <pubDate>Thu, 06 Jan 2022 06:35:55 GMT</pubDate>
    <dc:creator>sashasmom</dc:creator>
    <dc:date>2022-01-06T06:35:55Z</dc:date>
    <item>
      <title>over charged</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630206#M447355</link>
      <description>&lt;P&gt;I have a charge on my visa that isn't related to my account&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 06:35:55 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630206#M447355</guid>
      <dc:creator>sashasmom</dc:creator>
      <dc:date>2022-01-06T06:35:55Z</dc:date>
    </item>
    <item>
      <title>Re: over charged</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630207#M447357</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/167790"&gt;@sashasmom&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You have an account with PM?&lt;/P&gt;&lt;P&gt;What does the charge say?&lt;/P&gt;&lt;P&gt;How do you know if is from PM?&lt;/P&gt;&lt;P&gt;Have you checked your payment history in your SELF SERVE account...does anything show there?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;To contact the Public Mobile Moderator_Team, there are two ways to reach them:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;1 -&amp;nbsp; Click the bubble comment circle on the bottom right hand side of your screen, or use this link to:&lt;/P&gt;&lt;P&gt;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener"&gt;Get Help With SIMon the Public Mobile chatbot&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;OR&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;2 - Use this link to:&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Private Message to Public Mobile Moderators(PM Customer Service Representatives)&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 17 Dec 2020 23:06:31 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630207#M447357</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2020-12-17T23:06:31Z</dc:date>
    </item>
    <item>
      <title>Re: over charged</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630208#M447359</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/167790"&gt;@sashasmom&lt;/a&gt;&amp;nbsp;Is the charge by Public Mobile?&amp;nbsp; Do you have extra accounts that use the same card?&amp;nbsp; Check your Public account for extra balance.&lt;/P&gt;</description>
      <pubDate>Thu, 17 Dec 2020 23:04:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630208#M447359</guid>
      <dc:creator>cellphoneuser1</dc:creator>
      <dc:date>2020-12-17T23:04:25Z</dc:date>
    </item>
    <item>
      <title>Re: over charged</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630210#M447361</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/167790"&gt;@sashasmom&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;A little more info is needed....&amp;nbsp;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;What is listed as the vendor on your credit card?&lt;/LI&gt;&lt;LI&gt;&amp;nbsp;Have you just activated or gone thru renewal?&lt;/LI&gt;&lt;LI&gt;Does anyone else in your family have an account with pm?&lt;/LI&gt;&lt;LI&gt;How much was the charge?&lt;/LI&gt;&lt;LI&gt;&amp;nbsp;What is in your payment/ transaction history of your self serve account?&lt;/LI&gt;&lt;LI&gt;What is the date of your renewal and your plan amount?&lt;/LI&gt;&lt;/OL&gt;</description>
      <pubDate>Thu, 17 Dec 2020 23:04:49 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630210#M447361</guid>
      <dc:creator>darlicious</dc:creator>
      <dc:date>2020-12-17T23:04:49Z</dc:date>
    </item>
    <item>
      <title>Re: over charged</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630228#M447363</link>
      <description>&lt;P&gt;So do i,&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/167790"&gt;@sashasmom&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So do a lot of people.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Dec 2020 00:24:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/over-charged/m-p/630228#M447363</guid>
      <dc:creator>Spudster</dc:creator>
      <dc:date>2020-12-18T00:24:22Z</dc:date>
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