topic Re: how to send Moderator_Team PMs? in Get Support

Re: how to send Moderator_Team PMs?

Shire — Thu, 06 Jan 2022 06:35:16 GMT

Hi cant get to my account number plz

Re: how to send Moderator_Team PMs?

computergeek541 — Wed, 16 Dec 2020 18:15:28 GMT

@Shire wrote:
Hi cant get to my account number plz

If you log into your account at selfserve.publicmobile.ca, it's in the type right hand corner of your screen. The account number is also in the e-mail message that Public Mobile sent you immediately after activation.

Re: how to send Moderator_Team PMs?

RosieR — Wed, 16 Dec 2020 18:19:30 GMT

@Shire wrote:
Hi cant get to my account number plz

Hi @Shire on the login page, click on "Forgot Password"

Re: how to send Moderator_Team PMs?

Helpershelper — Wed, 16 Dec 2020 19:18:53 GMT

@Shire

If you’re not able to actually log into your account, then you can reach out to a moderator and they will help you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: how to send Moderator_Team PMs?

popping — Wed, 16 Dec 2020 19:49:14 GMT

@Shire wrote:
Hi cant get to my account number plz

You can reset your password if you remember the answer to your security question using the "forgot your password? link on the login page.

If you forgot your answer to you security question, create a moderator support ticket for help using the Chat button at the bottom right corner of this page.
Tell SIMon what is the issue (important) - use "forget password and answer to security question"