topic Re: change number page returns error in Get Support

change number page returns error

skwebby — Tue, 04 Jan 2022 18:42:13 GMT

Wondering if this part of the site is down? When I go to Plan and Addon page, or on change number page if I enter a number, I get redirected to an error page:

Generic Error

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page.

What's up?

Re: change number page returns error

will13am — Sun, 23 Apr 2017 14:54:32 GMT

Many have reported clearing browser cache, trying different browser works. Give it a try. If all else fails, contact a moderator for assistance. If you are unsure how to contact a moderator for assistance, check out this link.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: change number page returns error

skwebby — Sun, 23 Apr 2017 14:56:38 GMT

ah so simple, thx so much!

Re: change number page returns error

skwebby — Sun, 23 Apr 2017 14:57:08 GMT

yes, it works, by the way!

Re: change number page returns error

will13am — Sun, 23 Apr 2017 15:11:55 GMT

@skwebby wrote:
ah so simple, thx so much!

You are welcome, we are here to help each other.

Re: change number page returns error

elinmp — Sun, 10 Nov 2019 03:17:38 GMT

Switching from Chrome (which returned the error you reported) to Internet Explorer solved this problem for me.