topic Re: Anyone else having slowed down mobile data? in Get Support

Anyone else having slowed down mobile data?

kchow91 — Thu, 06 Jan 2022 06:33:15 GMT

Both my spouse and I are on pm. She has the 3g plan, I'm on a 4g plan. Recently out mobile data has been really slow. WhatsApp messages have the pending icon for a long time. We've started, turn on/off data, taken the sim out and cleaned it but it's just not making any difference.

Re: Anyone else having slowed down mobile data?

mm80 — Sat, 12 Dec 2020 21:03:19 GMT

@kchow91 wrote:
Both my spouse and I are on pm. She has the 3g plan, I'm on a 4g plan. Recently out mobile data has been really slow. WhatsApp messages have the pending icon for a long time. We've started, turn on/off data, taken the sim out and cleaned it but it's just not making any difference.

It's good for me. It could be an issue with your tower.

Re: Anyone else having slowed down mobile data?

esjliv — Sat, 12 Dec 2020 21:06:58 GMT

Hello @kchow91 ,

Try clearing your device's cache.

"It might be due to lots of apps on your device or the hardware of the Smartphone might be outdated or inferior, such as cheap Android devices and older Smartphones. Even so, the type of applications on your phone, cheap or high-end can actually affect your browsing speed."

Check out here: https://www.signalbooster.com/blogs/news/why-is-my-cell-phone-data-so-slow-causes-solutions#:~:text=It%20might%20be%20due%20to,actually%20affect%20your%20browsing%20speed.