topic Re: Can I change my Referral code? in Get Support

Can I change my Referral code?

Nicolebonte — Thu, 06 Jan 2022 06:33:13 GMT

I need to change my referral code. It states that it is not valid. The code that I got has 0O in it and looks the same on the computer. We have tried various combination and coping and pasting it

Re: Can I change my Referral code?

AE_Collector — Sat, 12 Dec 2020 21:05:58 GMT

I dont think anyone has successfully been able to get a new (or better) referral code issued. Crazy that they didnt leave out the confusing letters and digits when they issued the Referral Codes.... but they didn't. It is just a matter of figuring out what it really is and then explaining it carefully to people you give it to.

There is also a link available for you to use that inserts your code directly into the application form for your prospective new customer to sign up with. That cant help but work properly. And if it doesn’t the moderators will have to answer to your problem!

AE_Collector

Re: Can I change my Referral code?

mm80 — Sat, 12 Dec 2020 21:02:09 GMT

@Nicolebonte wrote:
I need to change my referral code. It states that it is not valid. The code that I got has 0O in it and looks the same on the computer. We have tried various combination and coping and pasting it

No, it can't be changed. Talk to the moderators by clicking the SIMon bubble on the bottom right of your screen. Your 0 and O don't look the same. In your message, the first is a number and the second is a letter. Paste it into a word processor and change the font to see if it makes it easier to tell the difference.

Re: Can I change my Referral code?

AE_Collector — Sat, 12 Dec 2020 23:09:27 GMT

My referral code is ALL letters except a 4 in the 5th position and it ends with a letter O. Seeing 4 letters and then a 4 followed by O makes one automatically see the last 2 as 40 (forty) like ABCD 40. I always point out to people that it is (example) ABCD 4 Oh with a letter O on the end and everyone got it correct so far.

AE_Collector

Re: Can I change my Referral code?

JK8 — Sat, 12 Dec 2020 21:20:17 GMT

@Nicolebonte wrote:
I need to change my referral code. It states that it is not valid. The code that I got has 0O in it and looks the same on the computer. We have tried various combination and coping and pasting it

This will tell you if you have a valid referral code. In self service right after the referral code display is a link. Click on the link and it will take you to the activation page with the referral code already entered. You should see a green check mark beside it indicating a valid code.

Your code also appears at the end of the link which you can copy and paste.

https://activate.publicmobile.ca/?raf=######

Re: Can I change my Referral code?

RosieR — Sat, 12 Dec 2020 21:24:09 GMT

@Nicolebonte wrote:
I need to change my referral code. It states that it is not valid. The code that I got has 0O in it and looks the same on the computer. We have tried various combination and coping and pasting it

@Nicolebonte hi there! that must be frustrating. Try this...

click that link and your referral code is already on the form.

That should work.

Happy Holidays! 🎄🎄🎄

Re: Can I change my Referral code?

Staliger — Sat, 12 Dec 2020 22:09:43 GMT

@Nicolebonte Unfortunately, not possible to change it... Only if create a brand new account. My code also has confusing 0 and O and I totally understand your frustration😑

That is why I give to my future referrals either a direct link to the code with registration, or copy and paste the code and telling people to do the same instead of writing themselves symbol by symbol.

Re: Can I change my Referral code?

dude65 — Sat, 12 Dec 2020 23:12:52 GMT

I'll voucher for the copy and paste it in word processor trick. Zeros are flat,the letter "O" is usually almost a perfect round. If you refer a friend, you can email them the referral code that you copied ( they can copy and paste into the form from email) or use the link from your self serve acct which has your code in it.

Re: Can I change my Referral code?

RossN — Sat, 12 Dec 2020 23:43:14 GMT

@Nicolebonte wrote:
I need to change my referral code. It states that it is not valid. The code that I got has 0O in it and looks the same on the computer. We have tried various combination and coping and pasting it

@Nicolebonte the person giving you the referral needs an active account just a thought

Re: Can I change my Referral code?

computergeek541 — Sun, 13 Dec 2020 01:06:32 GMT

@RossN wrote:
@Nicolebonte wrote:
I need to change my referral code. It states that it is not valid. The code that I got has 0O in it and looks the same on the computer. We have tried various combination and coping and pasting it
@Nicolebonte the person giving you the referral needs an active account just a thought

I believe that what's being asked about is the referral code that @Nicolebonte can give to others.

Re: Can I change my Referral code?

Finesse — Wed, 23 Dec 2020 16:01:08 GMT

I think he cannot be changed, it is automatically assigned by the system, after trying to recommend a friend successfully, remember your invitation code permanently